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Recommendations are the actionable findings raised as part of a survey. Each recommendation captures what was found, the risk it presents, what action should be taken, and who is responsible. Recommendations are created from the Recommendations tab on a survey record. They also roll up to the site record and client record so engineers and clients can track them across the portfolio.

Adding a recommendation

From the survey’s Recommendations tab, click + Add Recommendation.

Recommendation details

Area details

Risk classification

Select the Risk Classification category from the dropdown. This groups the recommendation by the area of risk it relates to (e.g. fire protection, management).

Risk category

The risk category is determined using a 5×5 risk matrix. Select the cell that best represents the combination of consequence and probability. Consequences (columns A–E): Probability (rows 1–5): The matrix is colour-coded green (low), amber (medium), and red (high). Selecting a cell auto-calculates the Calculated Risk score.

Risk priority

Finding description

A rich-text field for describing what was observed during the survey. Supports formatting, images, and embedded content.

Recommendation

A rich-text field for the recommended corrective action. This text appears in the issued report.

Loss estimates

An expandable section for attaching a loss estimate value to this recommendation — the expected cost of the loss if the finding is not addressed.

Recommendation contact

Assign a site contact to this recommendation. Useful for tracking who is responsible for implementation.

The recommendations list

The Recommendations tab shows all recommendations for a survey in a filterable table. Filter by Year, Risk Category, Priority, or Status. Use the search bar to find specific recommendations by keyword. The summary cards at the top of the tab show an aggregate breakdown of recommendations by Status, Priority, and Estimated Loss Before Completion.
Use the currency toggle (¥££) in the top-right of the tab to switch the displayed currency for loss estimate values.