> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trurisk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact us

> How to contact the TruRisk team for support, questions, and access requests.

## Get help

If you need help using the TruRisk portal, contact our support team at [help@trurisk.io](mailto:help@trurisk.io).

<Info>
  Include the page URL, client/site name, and a short description of the issue so we can help faster.
</Info>

## What to include in your request

<AccordionGroup>
  <Accordion title="Bug report">
    Include what you expected to happen, what happened instead, and the steps to reproduce the issue.
  </Accordion>

  <Accordion title="Access request">
    Include your email, the client/site you need access to, and the permission level required.
  </Accordion>

  <Accordion title="Data or scoring question">
    Include the survey name, site, and any relevant screenshots of classifications or score details.
  </Accordion>

  <Accordion title="General question">
    Include the feature area and your goal so we can route your request to the right team member.
  </Accordion>
</AccordionGroup>